Insurance Centers of America INC - The Best Insurance for You

Business & Personal Insurance

1.888.227.1910
719.528.5400

Business & Personal Insurance
1.888.227.1910 or 719.528.5400

 

Insurance Centers of America, Colorado Springs, CO

719-528-5400
1-888-227-1910 (Toll Free)

Job Board

Become a Producer for Insurance Centers of America

What does a Producer do?

As the public face of the company the Producer is responsible for dealing with any and all customer questions about the products and services the company offers. A Producer is expected to be continuously updating their knowledge of the company products, services, and policies. Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact. Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Producer Responsibilities:

  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
  • Operating cash registers, managing financial transactions, and balancing drawers.
  • Achieving established goals.
  • Directing customers to merchandise within the store.
  • Increasing sales.
  • Superior product knowledge.
  • Maintaining an orderly appearance throughout the sales floor.
  • Introducing promotions and opportunities to customers.
  • Cross-selling products to increase purchase amounts.

Producer Requirements:

  • An Associate’s degree or high school diploma.
  • Retail sales experience.
  • A professional appearance.
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
  • The ability to read, write, and perform basic math.
  • The ability to stand and walk for extended periods of time.

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