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Everyone we have dealt with at ICA has been very professional. Kathleen Trujillo handles our Auto and Home policies and she is always very quick to respond to all of our requests. It is so nice to be able to contact her with all of our questions.

Tom Phelps Avatar Tom Phelps

Kathleen Trujillo is like the guardian angel of insurance: proactive, professional, caring, kind, patient, responsive, and knowledgable. I feel so lucky to work with her and her entire team. My gratitude is deep!

Sophia Miller Avatar Sophia Miller

TJ Klassen makes insurance easy and painless. She never pressures you. Every year TJ shops for my home, auto and commercial insurance and gives me the best options. She is amazing, personable and the hardest working person I know. You cannot go wrong contactinf TJ for quotes.

Elissa Ferguson Avatar Elissa Ferguson

ICA is the only place I turn to for commercial coverage of any kind. Chris Viton has been our agent for over 3 years and has proven his concern and professionalism in helping us make the right decisions. The ICA support staff is stellar.

Tim Richardson Avatar Tim Richardson

I recently needed insurance for my new business, and Samantha was referred to me by a friend. When I spoke with Samantha I found her to be very personable and professional. We went over my businesses needs. Then she quickly got competitive quotes for what I needed, and had options for future growth, when I need it. I would recommend contacting Samantha for any insurance needs you may have. Rick

rick loftis Avatar rick loftis

I have worked with Insurance Centers of America for the past 20 years. They are a professional, hard working team of insurance experts, always going the extra mile to get the best coverage at the lowest rates available. I would highly recommend them for all your insurance needs.

L E Avatar L E

TJ is one of a kind. I love how detail-oriented she is because I am all about the details. She spent over an hour breaking down my policy like nobody else ever has and advising me. I am confident that she will always lead me down the right path.

Arturo Rubio Avatar Arturo Rubio

Stop Here! Fast, efficient and knowledgable. No other way to describe the level of expertise and professionalism that I got from T.J. in getting a policy for my home. I was a financial consultant for almost 17 years and I rarely saw this quality of employee. I think Insurance Centers of America has a really good product. My wife Michele and I will be moving forward on a policy with them for our home. As a follow up, T.J. helped me with getting my 3 autos and 4 drivers insured today. Nothing less than spectacular. She is the best.

Aaron Danton Avatar Aaron Danton

Jennifer H. has been a savior for our nonprofit group. She guided and advised us when our Broker suddenly dropped servicing for our account. Great customer service and she always gets back with answers and ideas to make our insurance "experience" better. Five stars!

Gary Conover Avatar Gary Conover

I cannot express enough thanks to Chris Armstrong for all of his attention to detail and expertise to find us a policy for a very complicated historical property. He is a true professional and we are so thankful to have moved our policies to him and his team. We are under great care and feel like our assets are better protected because of him.

Michelle Hurtado Avatar Michelle Hurtado

Exceptional Service and Prompt Responses from Jessica H. at Insurance Centers of America ⭐⭐⭐⭐⭐ I have been a loyal customer of Insurance Centers of America for several years now, and my experience with Jessica has been consistently outstanding. Whenever I have questions or concerns about my insurance policies, Jessica is always there to provide prompt and informative responses. One of the aspects that truly sets Jessica apart is her efficiency in ensuring that Certificates of Insurance are sent promptly to the necessary recipients. This is crucial for our business, as it helps us demonstrate our coverage and secure new projects. Jessica's dedication to expediently processing and delivering these certificates has been immensely beneficial for our operations. Additionally, the level of professionalism and customer service provided by Jessica and the entire team at Insurance Centers of America is top-notch. Their commitment to meeting our needs and facilitating a seamless insurance process has been invaluable. I highly recommend Jessica and Insurance Centers of America to anyone seeking reliable, attentive, and efficient insurance services. Thank you, Jessica, for your exceptional support and dedication to your clients. Sincerely, Frank Peakview Windows, Siding, Stucco

Frank Avatar Frank

I can always count on TJ to get back to me with options that fit our needs. She always provides competitive options and provides a great amount of knowledge and industry expertise to ensure that we are comfortable with a good policy and premium that fits our budget. Even if we did not go with ICA for our second year of coverage due to an increase in rates, she was the first person I contacted when I needed to re-assess my coverage the year after.

Camille Dytan Avatar Camille Dytan

We work with Kat Trujillo to insure our primary home and auto coverage. She is excellent to deal with and always responds back either by phone or email in a timely manner. Coverage is so complicated and can be expensive. Kat was able to come up with an affordable solution for both. What more can you ask for?

Priscilla Lau Avatar Priscilla Lau

Stop Here! Fast, efficient and knowledgable. No other way to describe the level of expertise and professionalism that I got from T.J. in getting a policy for my home. I was a financial consultant for almost 17 years and I rarely saw this quality of employee. I think Insurance Centers of America has a really good product. My wife Michele and I will be moving forward on a policy with them for our home.

Aaron Danton Avatar Aaron Danton

I was mildly shocked, to say the least when I received my renewal notices for home and auto policies. I found Safeco (my carrier) very competitive on homeowners insurance, but expensive on auto. My wife and I have clean driving records, so I was slightly miffed. Like any good shopper, I went looking. I found State Farm to be very competitive on auto, but not homeowner. Overall, they were a few hundred dollars per year less. I was nearly ready to give them my business when my wife asked about deductibles. It turns out State Farm has a deductible on all perils of (in my case) 1/2 % of the insured structure value, right at $3,000 for ANY claim. Safeco is $1,000 for all claims except $2,500 for wind and hail. Even if I had a hail claim, the savings on the deductible more than offset the premium savings. And if I had any other claim State Farm was $2,000 more expensive. All that to say, I went back to Safeco's agent, Andrew Jones. He ran quote after quote for me to make sure I got exactly the coverage I wanted and we were able to tweak some of the coverages enough that for LESS than State Farm, I also added an umbrella policy. I know this is a little long, but Safeco again met my expectations. That's why I'm still a customer after six years.

Mike Thornton Avatar Mike Thornton

My interactions with TJ were wonderful, easy, and completed in a timely manner. She was professional, responsive, and easy to talk with! Thank you for great service!

Amy McCord Avatar Amy McCord

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