I recently needed insurance for my new business, and Samantha was referred to me by a friend. When I spoke with Samantha I found her to be very personable and professional. We went over my businesses needs. Then she quickly got competitive quotes for what I needed, and had options for future growth, when I need it. I would recommend contacting Samantha for any insurance needs you may have. Rick
TJ is one of a kind. I love how detail-oriented she is because I am all about the details. She spent over an hour breaking down my policy like nobody else ever has and advising me. I am confident that she will always lead me down the right path.
Stop Here! Fast, efficient and knowledgable. No other way to describe the level of expertise and professionalism that I got from T.J. in getting a policy for my home. I was a financial consultant for almost 17 years and I rarely saw this quality of employee. I think Insurance Centers of America has a really good product. My wife Michele and I will be moving forward on a policy with them for our home. As a follow up, T.J. helped me with getting my 3 autos and 4 drivers insured today. Nothing less than spectacular. She is the best.
Jennifer H. has been a savior for our nonprofit group. She guided and advised us when our Broker suddenly dropped servicing for our account. Great customer service and she always gets back with answers and ideas to make our insurance "experience" better. Five stars!
I cannot express enough thanks to Chris Armstrong for all of his attention to detail and expertise to find us a policy for a very complicated historical property. He is a true professional and we are so thankful to have moved our policies to him and his team. We are under great care and feel like our assets are better protected because of him.
Exceptional Service and Prompt Responses from Jessica H. at Insurance Centers of America ⭐⭐⭐⭐⭐ I have been a loyal customer of Insurance Centers of America for several years now, and my experience with Jessica has been consistently outstanding. Whenever I have questions or concerns about my insurance policies, Jessica is always there to provide prompt and informative responses. One of the aspects that truly sets Jessica apart is her efficiency in ensuring that Certificates of Insurance are sent promptly to the necessary recipients. This is crucial for our business, as it helps us demonstrate our coverage and secure new projects. Jessica's dedication to expediently processing and delivering these certificates has been immensely beneficial for our operations. Additionally, the level of professionalism and customer service provided by Jessica and the entire team at Insurance Centers of America is top-notch. Their commitment to meeting our needs and facilitating a seamless insurance process has been invaluable. I highly recommend Jessica and Insurance Centers of America to anyone seeking reliable, attentive, and efficient insurance services. Thank you, Jessica, for your exceptional support and dedication to your clients. Sincerely, Frank Peakview Windows, Siding, Stucco
I can always count on TJ to get back to me with options that fit our needs. She always provides competitive options and provides a great amount of knowledge and industry expertise to ensure that we are comfortable with a good policy and premium that fits our budget. Even if we did not go with ICA for our second year of coverage due to an increase in rates, she was the first person I contacted when I needed to re-assess my coverage the year after.
We work with Kat Trujillo to insure our primary home and auto coverage. She is excellent to deal with and always responds back either by phone or email in a timely manner. Coverage is so complicated and can be expensive. Kat was able to come up with an affordable solution for both. What more can you ask for?
Stop Here! Fast, efficient and knowledgable. No other way to describe the level of expertise and professionalism that I got from T.J. in getting a policy for my home. I was a financial consultant for almost 17 years and I rarely saw this quality of employee. I think Insurance Centers of America has a really good product. My wife Michele and I will be moving forward on a policy with them for our home.
I was mildly shocked, to say the least when I received my renewal notices for home and auto policies. I found Safeco (my carrier) very competitive on homeowners insurance, but expensive on auto. My wife and I have clean driving records, so I was slightly miffed. Like any good shopper, I went looking. I found State Farm to be very competitive on auto, but not homeowner. Overall, they were a few hundred dollars per year less. I was nearly ready to give them my business when my wife asked about deductibles. It turns out State Farm has a deductible on all perils of (in my case) 1/2 % of the insured structure value, right at $3,000 for ANY claim. Safeco is $1,000 for all claims except $2,500 for wind and hail. Even if I had a hail claim, the savings on the deductible more than offset the premium savings. And if I had any other claim State Farm was $2,000 more expensive. All that to say, I went back to Safeco's agent, Andrew Jones. He ran quote after quote for me to make sure I got exactly the coverage I wanted and we were able to tweak some of the coverages enough that for LESS than State Farm, I also added an umbrella policy. I know this is a little long, but Safeco again met my expectations. That's why I'm still a customer after six years.
I'm very please with the prompt and professional service that I've received from TJ and Andrew with this company. They were both always responsive to my auto and home insurance needs. I highly recommend both agents!
Cheryl at ICA made the entire process of getting all the coverages and premiums my business needed super easy and hustle free. She answer all my questions and led me through the whole process with kindness and patience. She is very nice and knowledgeable. I would recommend Cheryl and her office to any business looking for insurance coverage to keep their business protected.
TJ Klassen is a insurance professional. Knowledgeable, friendly. Have worked with her for our HOA insurance and for my personal home insurance. Does her research, takes time to explain insurance terms so that they can be understood by some, but not all. That would be impossible. Am fortunate to be associated with TJ and the team at ICA. Thanks.